Terms of Service

Last updated: September 12, 2026

This website is operated by LUMINA MODE LLC, a Colorado limited liability company doing business as "Hyramode" (collectively, "Hyramode," "we," "us," or "our"). LUMINA MODE LLC is registered in the State of Colorado, United States. Throughout the site, the terms "we," "us," and "our" refer to LUMINA MODE LLC d/b/a Hyramode. Hyramode offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Arbitration Notice: Except for certain types of disputes described in the Arbitration Section below, you agree that disputes between you and Hyramode will be resolved by binding, individual arbitration, and you waive your right to participate in a class action lawsuit or class-wide arbitration.

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least 18 years of age (or the age of majority in your state or province of residence, if higher), and you have the legal capacity to enter into a binding contract.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 — General Conditions

We reserve the right to refuse service to any person for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

Section 3 — Accuracy, Completeness, and Timeliness of Information

We aim to keep product descriptions, prices, availability, and policy information accurate and current. If you identify an error or have a question about a product before ordering, please contact support@hyramode.com. Corrections are handled as described in Section 11. Nothing in these Terms limits your rights under applicable law when a product does not match its description.

Product Descriptions and Materials. Materials, finishes, dimensions, and care requirements vary by product. Please refer to the description of the specific item before purchasing. A description such as “gold-plated” or “gold PVD coating” refers to the surface finish and does not mean that the item is solid gold. A color description such as “silver tone” does not, by itself, mean that the item is made of sterling silver.

Durability and Water Exposure. Follow the care instructions for the specific product. To help preserve plated finishes, remove jewelry before showering, swimming, heavy exercise, or using cleaning chemicals, and avoid direct contact with perfume and lotion. Brass jewelry should be kept dry. Normal wear and gradual finish changes are excluded from our voluntary limited warranty, subject to its terms and your rights under applicable law. See our Jewelry Care Guide and 30-Day Limited Warranty.

Section 4 — Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 — Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy .

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Safety and Allergy Disclaimer.

Section 6 — Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we change or cancel an order, we will notify you using the contact details you provided. If we cancel an order for which payment has been collected, we will refund the amount paid for the cancelled items and any shipping charges attributable to those items to the original payment method.

Section 7 — Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Section 8 — Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

Section 9 — User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

Section 10 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. Please view our Privacy Policy on our website.

Section 11 — Errors, Inaccuracies, and Omissions

Occasionally, the site may contain errors relating to descriptions, prices, promotions, shipping charges, delivery estimates, or availability. We may correct this information. If an error affects an order you have already placed, we will contact you with the correction and any available options. Any cancellation and refund will be handled as described in Section 6 and in accordance with applicable law.

Section 12 — Intellectual Property

All content on this Site, including but not limited to product designs, photographs, graphics, logos, text, videos, source code, and the “Hyramode” name and branding, is the exclusive property of Hyramode and is protected by United States and international copyright, trademark, trade dress, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and view the content on this Site solely for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the material on this Site without our prior written consent. Any unauthorized use may result in civil and criminal penalties.

Section 13 — Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 14 — Disclaimer of Warranties; Limitation of Liability

Please read this section carefully since it limits the liability of Hyramode to you.

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

To the extent permitted by applicable law, you expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

To the extent permitted by applicable law, in no case shall Hyramode, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service.

To the extent permitted by applicable law, in no event shall our total aggregate liability to you for any claim arising from or related to the Service or any product exceed the total amount you paid to Hyramode for the specific product giving rise to the claim in the twelve (12) months preceding the claim.

Every exclusion, disclaimer, limitation, and liability cap in these Terms applies only to the extent permitted by applicable law. Nothing in these Terms excludes or limits any right, remedy, warranty, or liability that cannot lawfully be excluded or limited. These Terms do not reduce the remedies expressly offered in our Refund Policy or 30-Day Limited Warranty.

Section 15 — Indemnification

You agree to indemnify, defend, and hold harmless Hyramode and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 16 — Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 17 — Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

Section 18 — Governing Law and Venue

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law principles.

Subject to the Arbitration Agreement in Section 19 below, any legal suit, action, or proceeding arising out of or related to these Terms or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of Colorado, in each case located in the City and County of Denver. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Section 19 — Arbitration Agreement and Class Action Waiver

19.1 Binding Arbitration. Except for disputes that qualify for small claims court and claims to enforce or protect intellectual property rights, any dispute, claim, or controversy arising out of or relating to these Terms or the Services (“Dispute”) shall be resolved exclusively through binding individual arbitration, rather than in court.

19.2 Arbitration Rules. The arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall take place in Denver, Colorado, or via remote proceedings, at the arbitrator’s discretion. The arbitrator’s decision shall be final and binding.

19.3 Class Action Waiver. You and Hyramode agree that any Dispute shall be brought solely in your or our individual capacity, and not as a plaintiff or class member in any purported class, collective, representative, or consolidated action. The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding. You waive any right to a jury trial.

19.4 30-Day Right to Opt Out. You may opt out of this Arbitration Agreement by sending a written notice of your decision to opt out to support@hyramode.com within 30 days of first accepting these Terms. Your notice must include your full name, mailing address, and a clear statement that you wish to opt out of arbitration.

19.5 Severability. If any portion of this Arbitration Agreement is found to be unenforceable, the remainder shall remain in effect, except that if the Class Action Waiver is found unenforceable, this entire Arbitration Agreement shall be null and void.

Section 20 — Shipping, Returns, and Refunds

Shipping, returns, and refunds are governed by our official Shipping Policy and Refund Policy, which are incorporated into these Terms by reference. If there is a conflict, the applicable policy page controls.

HyraMode currently ships from Guangzhou, China, only to deliverable addresses within the United States. Standard shipping is free. Order processing takes up to 8 hours, including weekends, followed by an estimated carrier transit time of 2–7 business days. HyraMode covers import duties and import taxes, which are included in our product prices and are not charged separately to customers. Applicable sales taxes, if any, are calculated at checkout.

Eligible returns may be requested within 30 calendar days after delivery. Items must be unused, unworn, in original condition, and returned with original packaging and tags. Contact customer support for authorization before sending a return to our Guangzhou, China, return address. For returns not caused by a product defect or fulfillment error, customers pay international return shipping to China. Approved refunds are issued to the original payment method after receipt and inspection, as described in the Refund Policy.

Section 21 — Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of the Site or the Service following the posting of any changes constitutes acceptance of those changes.

Section 22 — Contact Information

HyraMode is operated by LUMINA MODE LLC.

Email: support@hyramode.com
Phone: +1 213-376-9036

Registered business address: LUMINA MODE LLC, 1500 N Grant St, Suite N, Denver, CO 80203, United States.

This is our registered business address only. It is not a retail store, warehouse, fulfillment center, or return address. We do not accept returns at this address.

Orders are shipped from Guangzhou, China. Authorized returns are sent to our return address in Guangzhou, China. See our Shipping Policy and Refund Policy for the address, instructions, and applicable costs.