Shipping policy

U.S. Shipping Policy

This policy is provided by LUMINA MODE LLC, doing business as HyraMode.

Where we ship

HyraMode currently ships only to deliverable addresses within the United States. Orders are shipped from Guangzhou, China. Our Denver address is our registered business address only, not a shipping origin.

Shipping cost and delivery estimate

Standard shipping is free ($0) for all eligible United States orders, with no minimum purchase.

Order processing takes up to 8 hours, including weekends. After dispatch, estimated carrier transit time is 2–7 business days. The transit estimate is in addition to the order-processing time.

Delivery dates are estimates, not guarantees. Severe weather, carrier disruptions, address issues, or holidays may cause delays.

Tracking

When tracking is available, we will email tracking details after the order has been handed to the carrier.

Shipping address

Provide a complete and accurate United States delivery address at checkout. Contact us as soon as possible if a correction is needed. Changes may not be possible after an order has entered processing or shipped.

Import duties and taxes

HyraMode covers import duties and import taxes on shipments to the United States. These costs are included in our product prices and are not charged separately to customers.

Applicable sales taxes, if any, are calculated at checkout according to the delivery address and applicable law.

Questions

Contact support@hyramode.com or call +1 213-376-9036.