30-Day Limited Warranty

HyraMode warrants that jewelry purchased directly from hyramode.com will be free from manufacturing defects in materials and workmanship for 30 days from the carrier-confirmed delivery date. This warranty applies to the original purchaser.

What Is Covered

• A clasp, jump ring, or closure that does not function correctly under normal use
• A loose or missing stone discovered on arrival or during the warranty period
• A significant area of missing or peeling finish that was present when the item arrived
• An incorrect or transit-damaged item reported within the 30-day warranty period

What Is Not Covered

• Normal wear, surface scratches, or gradual finish changes
• Broken chains, bent posts, or crushed components caused by pulling, snagging, dropping, or improper storage
• Damage caused by water, sweat, saltwater, chlorine, perfume, lotion, cleaners, or abrasion
• Natural patina or color change in brass and temporary skin discoloration caused by individual skin chemistry
• Loss, theft, intentional damage, alteration, or use contrary to the care instructions

Material Expectations

Stainless steel styles are designed to be water-resistant during normal daily wear, but chlorine, saltwater, chemicals, and repeated abrasion can still affect a plated finish. Brass styles are not waterproof and should be kept dry. See Our Materials & Care for details.

How to Make a Claim

Email support@hyramode.com with your order number and clear photos of the item and original packaging. Transit damage, visible defects, and other manufacturing defects should be reported within the 30-day warranty period. Once verified, HyraMode may repair, replace, or refund the affected item.

California Proposition 65

Warning: This product can expose you to chemicals including lead and cadmium, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, visit P65Warnings.ca.gov.